Designation: Customer Support Executive

Experience: 0-3 yrs

Functional Area: Customer Service

Educational Qualification:PUC/graduate

Location: Bangalore

Key Skills:Good Vocal Communication, Telephone etiquette, Microsoft Excel

Languages Required:Hindi and English

Industry Skills: Tele Sales, Tele support, Inbound-outbound sales.

The primary responsibilities of a Customer Support Executive would be:

• Handling Non-sales calls (In bound & out bound calls).
• Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/ remind appointments.
• Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken. Process requests, forms and applications.
• Maintaining up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current CRM database and real time reporting of the same.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Salary Range: INR 1,80,000 – 3,60,000 P.A(Based on skill sets and experience)

Contact Person:

Ajo Johnson

Contact No:9916041487/0804906442

careers@hashconnect.in

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Designation: Business Development-Software Application

This position seeks a client servicing professional with enriched experience interacting with clients. This will be a key role in our mission to provide exceptional client experience by helping clients use our products to meet their goals.

Experience:3-5 years

Fuctional Area: Digital / Advertising / Marketing

Educational Qualification: Graduate/MBA in marketinge

Location: Bangalore

Keyskills:Business Development, Client Management, Client interaction, Client Development, Selling digital marketing, good knowledge on Digital Marketing, Excellent knowledge of MS office, Excellent communication skills.

Industry Skills: Marketing, Advertising, Digital, Mobile, Digital SEO, Search Marketing

• Conduct in-depth market research to identify clients and selling possibilities and evaluate client needs.
• Actively seek out new marketing opportunities through cold calling, personal networking and social media.
• Respond to client inquiries with the objective of marketing/selling current, new or additional products and/or services.
• Provide client with product and service information. Responsible for developing and maintaining knowledge of a variety of products and services currently available with the company and suggest new ideas that can be developed after assessing the potential of development.
• Use Need-Based Selling techniques to sell internet marketing services, and products to achieve client goals; includes creating & utilizing effective marketing presentations, expert product knowledge and meeting availability.
• Handle all enquiries with the intent of providing client satisfaction and retention. Create a positive relationship for client in all customer contacts.
• Contribute to the success of the marketing team by maintaining a positive, cooperative attitude and working harmoniously with the team and supervisor.
• Prepare and deliver appropriate presentations on products/ services.
• Create frequent reviews and reports with sales and financial data.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with the team to achieve better result
• Should be able to work on achieving quarterly and yearly targets

Requirements:

• Thorough understanding of marketing and negotiating techniques.
• Fast learning speed and a passion for the role .
• Self-motivated with a results-driven approach.
• Aptitude & expertise in delivering attractive presentations.
• Must have internet marketing experience.
• Should have the basic understanding of software application marketing.
• Candidates with past experience in similar fields will be preferred.

Contact Details:

Ajo Johnson

Contact No:9916041487/08049064427

careers@hashconnect.in

Designation: Business Development Manager-Social Media

Experience: 3-5 yrs

Functional Area:Digital/Advertising/Marketing

Educational Qualification: Graduate/MBA in marketing

Location: Bangalore

Key kills: Business Development, Client Management, Client interaction, Client Development, digital marketing business, good knowledge on Digital Marketing, Excellent knowledge of MS office, Excellent communication skills

Industry Skills: Marketing, Advertising, Digital, Mobile, Digital SEO, Search Marketing.

Conduct in-depth market research to identify clients and selling possibilities and evaluate client needs.

Actively seek out new marketing opportunities through cold calling, personal networking and social media.

Respond to client inquiries with the objective of marketing/selling current, new or additional products and/or services.

Provide client with product and service information. Responsible for developing and maintaining knowledge of a variety of products and services currently available with the company and suggest new ideas that can be developed after assessing the potential of development.

Use Need-Based Selling techniques to sell internet marketing services, and products to achieve client goals; includes creating & utilizing effective marketing presentations, expert product knowledge and meeting availability.

Handle all enquiries with the intent of providing client satisfaction and retention. Create a positive relationship for client in all customer contacts.

Contribute to the success of the marketing team by maintaining a positive, cooperative attitude and working harmoniously with the team and supervisor.

Prepare and deliver appropriate presentations on products/ services. .

Create frequent reviews and reports with sales and financial data.

Participate on behalf of the company in exhibitions or conferences.

Negotiate/close deals and handle complaints or objections.

Collaborate with the team to achieve better result

Should be able to work on achieving quarterly and yearly targets

Requirements

Thorough understanding of marketing and negotiating techniques.

Fast learning speed and a passion for the role

Self-motivated with a results-driven approach.

Aptitude & expertise in delivering attractive presentations.

Must have internet marketing experience

Should have the basic understanding of software application marketing

Candidates with past experience in similar fields will be preferred

Contact Person:

Ajo Johnson

Contact No:9916041487//08049064427

careers@hashconnect.in

Designation: Client Servicing Executive

Educational Qualification: Graduate / Post Graduate

Experience: 3 - 7 years

Fuctional Area: Digital / Advertising / Marketing

Work days: Mon- Sat

Job timing: 10 am- 7 pm

Keyskills: Client Relationship,Customer Relationship,Client Management,Client Interaction,Client Development,Client Communication, Extremely good Powerpoint skills, Good Written & Communication Skills.

Industry Skills: Marketing, Advertising, Digital, Mobile, Digital SEO, Search Marketing.

Required Skills:

• Client Engagement experience escpecially in the field of Digital / Mobile Marketing.
• Experience interacting directly with clients on day to day basis.
• Good problem solving skills, should be assertive and able to influence.
• Should be presentable, confident in his/her approach and should be able to deal with people.
• Passionate and willing to influence change.
• Should be able to work independently, fast learner and adaptive to changes.
• Good team player with an ability to become a coach, Result oriented and performance driven.
• Go getter attitude and have a good / proven track record.
• Good Powerpoint & Excel skills.
• Understanding on creative designs / digital technology to brief the required team.

Roles and Responsibilities:

• Interact and correspond with prospective clients.
• Identify, develop and maintain relations with potential clients.
• Responsible for client engagement; building relationships with key client contacts.
• Discuss and influence client needs, expectations and satisfaction in the area of service delivery.
• Will be responsible for key client retention, per key client revenue optimization & renewals.
• To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
• Understanding client needs through conversations / meetings.

Salary:INR 3,00,000 – 5,00,000 P.A

Contact Details:

HR Name:Nimy Sarah

Contact No:080-49064407

careers@hashconnect.in

Designation: Data Analyst

Experience: 3-5 Yrs.

Fuctional Area:Digital/Advertising/Marketing

Education Qualification: graduate

LocationBangalore

Key Skills:Data Analysis, Data Mining, GMB. Lead management, dashboard creation, google AdWords,MS office, Analytical skills

Responsibilities:

Arrive at trends with respect to GMB, LMS, LFN which can help improve store performance

Come up with dashboards for various aspects of work to arrive at the best view of data and propose solutions which can impact store productivity improvement.

Come up with newer ways of analyzing current information & suggest additions / improvements to scope of DFR as required

Make client aware of newer opportunities and the development required for it

Attribution, Lead verification analysis, strategic inputs on region/store performance & ways to improve,

identifying trend and highlighting them for action, correlation with sell-out

GMB Report, LMS-LFN report, LES performance dashboard, DFR monthly dashboard, Any other priority reports on requirement basis

Arrive at end-to-end view on consumer journey and digital initiatives; improving customer experience on concerned platforms

Run hyper-local campaigns like Google AdWords, etc.

Requirements

• Proven working experience as a data analyst or business data analyst and with strong experience in Dashboard Creations
• Strong knowledge on Data Tools like Excel
• Knowledge of statistics and experience using statistical packages for analyzing datasets
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

Contact Person:

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in

Designation: MIS Associate

Experience:: 2-4 yrs

Fuctional Area:Digital/Advertising/Marketing

Education Qualification: Graduate / Post Graduate

Location: Bangalore

Key SkillsMIS, MS Excel, advanced excel, Report handling, Macros, SQL, VB

Eligibility:

Our ideal candidate would be who has very keen interest on Data handling. A person who is passionate to work on data & would also want to explore how data can be analyzed or visualized in different ways, who is keen to gain knowledge on newer data related tools and who is willing to put in process and methods which can ease the way data can be automized.

Responsibilities

Will be primarily responsible for collection and collation of daily, weekly and monthly reports

Will be primarily responsible for collection and collation of daily, weekly and monthly reports

Coordinating with the internal teams for getting the data as required

Prepare Dashboards for external clients & management.

Visualization of data in graphical format by creating various type charts and Sparkline.

Coordinate with the Software Development team to automize the excel report.

Requirements

Ability to interpret and put together randomized data to develop comprehensive reports

Should have deep working knowledge of MS office especially MS excel

Excellent knowledge of advanced Microsoft excels (Dashboard, vlookup, hlookup, pivot table, Macros), excellent numerical ability & Analytical skills, Microsoft power point, SQL

Ability to automate the repetitive task performed in excel.

Excellent numerical ability

Contact Person :

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in

Designation: Java Tech Lead

Experience: 3-5 yrs

Fuctional Area: Digital/Advertising/Marketing

Education Qualification: Graduate

Location:Bagalore

Key Skills:Team management, creative skills,Java/J2EE,servelet, spring, My SQL, Oracle, PostgreSQL, Hibernate/iBatis, JDBC, JPA, SOAP, REST, JMeter, SVN, GIT, ant, gradle, maven,

This position requires an individual to be creative, team-oriented, technology savvy, driven to produce results and demonstrates the ability to take a cross-team leadership role.

Leads in the analysis, design, and implementation planning of the technical/business solution

Hands on programming with server-side languages such as Java, J2ee, Spring, Rest services.

Translating the business requirements to technical specifications that can be used by the teams to develop.

Experience with good design skills – identifying and applying right design patterns, right frameworks

Managing and owning team’s code quality in terms of using right practices, right code coverage

Managing teams deliveries – unblocking team members, coordinating dependencies, guiding technical approaches for a problem

Development skills considering quality, extensibility, reusability, performance, reliability and security

Excellent debugging and analysis skills, identifying fixes for reported issues by business team/users in production

Requirement and impact analysis either for new business requirements or for modifying existing application

Managing code quality in terms of code practices and design

Participating in performance tuning/improvemen

Required Qualifications:

Graduate or Post Graduate in computers or relevant field

8+ years of experience on Java/J2EE programming

Good written and verbal English

Experience leading a team technically

Required Skills:

Hands on experience on Java/J2EE programming

Providing technical design or approach for a business problem

Experience with web technologies like Servlets and spring

Experience managing teams and deliveries

Experience using latest frameworks like Spring Boot, Spring Rest

Experience with Test Driven Developmen

Experience with SQL on any of the RDBMS – My SQL, Oracle, PostgreSQL,

Experience with any of the ORM frameworks – Hibernate/iBatis, JDBC, JPA

Experience with Web Services development – SOAP, REST

Exposure to performance testing using JMeter is good to have

Use of code repository tools like SVN, GIT

Exposure to any of the build and deployment tools – ant, gradle, maven,

Understanding coding practices, code quality and code coverage

Experience with Agile practices

Good team player and coordination skills

Contact Details:

Ajo Johnson

Contact No:9916041487/08049064427

careers@hashconnect.in

Designation: Digital Marketing

Experience: 0-1 yrs.

Functional Area:Digital/Advertising/Marketing

Education Qualification: MBA/PGDM preferably

LocationBangalore

Key Skills:Digital Marketing, Google docs, GMB, ORM, Client Servicing

Requirements:

Responsible for all digital marketing activities for one or more clients. (Depending on size and scope of work). Talk to partners, other departments and vendors in order to facilitate client requests.

Develop daily & weekly reports as required by various stake holders.

Experience in ORM (Online Reputation & Response Management) will be ideal .

Hands on experience of Social Media and ORM tools will be useful

Should understand social media platforms and the ability to grasp its key elements .

Should have the ability to identify critical social posts as well as patterns emerging from posts .

Skills:

• Good command over English
• Good MS Excel skills and exposure to work on Google docs or G-suite
• Focused on delivery
• Attention to detail and high on rigor
• Expected to work contribute individually on modules of a project
• Ability to thrive in a fast-paced environment
• We are Looking for professionals specialized in the above and should have a full-time postgraduate degree/qualification MBA/PGDM preferably.
• Basic English literature graduates with an aptitude for Social Media can also be considered

Contact Person:

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in

Designation: Program Manager –Digital

Experience: 2-4 yrs.

Functional Area:Digital/Advertising/Marketing

Education Qualification: BSc/BA diploma in management or a relevant field; MSc/MA is a plus

LocationBangalore

Key Skills:Program management, Project Management, Team management, Campaign management, knowledge on Digital Marketing, Excellent knowledge of MS office, Excellent communication skills

Industry Skills:Marketing, Advertising, Digital, Mobile, Digital SEO, Search Marketing.

Requirements:

Proven experience as a Program Manager or other managerial position

Ability to execute flawlessly, set measures and report progress to continuously drive up client’s effectiveness and efficiency

Candidate should have ability to conceptualize marketing and digital initiatives, activities and campaigns end-to-end including metrics and review milestones 

Thorough understanding of project/program management techniques and methods

Excellent knowledge of MS Office, working knowledge of program/project management software will be a strong advantage

Outstanding leadership and organizational skills

Excellent communication skills

Excellent problem-solving ability

Responsibilities:

• Overall program management; managing stakeholders and expectations
• Prepare reports for clients and program Heads
• Set quarterly/monthly KPIs for the team and program; work towards meeting them
• Team management to deliver as per expectations
• Developing best-in-class DFR program as compared to competition and other categories
• Overall management of all tasks, smooth running of program, calendarization, strategic accountability, quarter planning, interfacing with HO retail team, communicating updates.

Contact Person:

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in

Designation: Front end UI Developer

Experience: 3-5 yrs.

Functional Area:Digital/Advertising/Marketing

Education Qualification: Graduate

LocationBangalore

Key Skills:HTML5, CSS3, Angular 2+, JavaScript, jQuery, Bootstrap, Ajax, JSON, and Responsive Web Layouts, Object oriented JavaScript

Primary Skiills:We are looking for an inquisitive mind and passionate enthusiasm for technology, someone who is always looking for new ideas, researching new platforms and solutions to add to their own skills on an ongoing basis and must have an eye for detail and aesthetics.
Must have experience and inclination to work in a collaborative team environment, where good ideas and experience opinions are highly valued. 
-Competent communication skills in English, both oral and written.

Job Description:

Must have Strong hands-on experience on HTML5, CSS3, Angular 2+, JavaScript, jQuery, Bootstrap, Ajax, JSON, and Responsive Web Layouts, Object oriented JavaScript

- Experience and knowledge of Angular 2+

- Must have used Git.

- Integration experience with REST based web services.

- As part of this role, the Developer is responsible to conceptualize, design and overview the coding of a website specifically in Angular / jQuery format

- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system,

- Creating self-contained, reusable, and testable modules and components which extend the elements and modules of Angular

- Knowledge of HTTP is must

- Understanding of web standards like W3C Validation, SEO Friendly Websites, Page Speed etc.

- Understanding of cross-browser compatibility issues.

- Understanding of colors, typography, layouts, latest trends and other basic design principles

- Prior experience of working on mobile web interfaces, digital marketing collaterals will be an added advantage

- Adopt and be well-versed in the latest front-end technology.

- Accuracy and attention to detail when finalizing designs

Contact Person:

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in

Designation: UI-UX Graphic Designer

Experience: 3-5 yrs.

Functional Area:Digital/Advertising/Marketing

Education Qualification: Graduate

LocationBangalore

Key Skills:creative skills,UI design, In-design, Illustrator, Photoshop, Sketch, corelDraw

Job Description:

A strong portfolio of work with demonstrable UI and Graphic design skills in Developing Microsite / Websites, Landing Page, social media posts, EDM, Product Brochure, Posters, etc by following the brand and style guidelines.

Excellent Graphic design skills (layout, typography, color theory) Mastery of design tools: In-Design, Illustrator, Photoshop, Sketch and CorelDraw.

Ability to generate pixel-perfect production assets.

Ability to understand the brief and come up with visually appealing designs.

Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts.

Ability to think creatively to produce new ideas and concepts

Skills to conceive appropriate imagery for the content, finding images, editing and touching up images

Ability to work with users to understand detailed requirements and design complete user experiences that meet client needs and vision.

Expertise in developing Dashboards, infographics, layouts for product illustrations, graphs

Keep up-to-date with emerging design trends and software tools.

Take a user-centered design approach and Collaborate with other team members and stakeholders

Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)

Working knowledge of HTML 5, CSS, Frameworks like Bootstrap and other web technologies would be an added advantage.

Contact Person:

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in

Designation: Digital Marketing

Experience: 0-1 yr.

Functional Area:Digital/Advertising/Marketing

Education Qualification: MBA/PGDM preferably

LocationBangalore

Key Skills:Digital Marketing, Google docs, GMB, ORM, Client Servicing

Requirements:

- Responsible for all digital marketing activities for one or more clients. (Depending on size and scope of work). Talk to partners, other departments and vendors in order to facilitate client requests.

- Develop daily & weekly reports as required by various stake holders

- Experience in ORM (Online Reputation & Response Management) will be ideal

- Hands on experience of Social Media and ORM tools will be useful

- Should understand social media platforms and the ability to grasp its key elements

- Should have the ability to identify critical social posts as well as patterns emerging from posts  

Skills:

- Good command over English

- Good MS Excel skills and exposure to work on Google docs or G-suite

- Focused on delivery

- Attention to detail and high on rigor

- Expected to work contribute individually on modules of a project

- Ability to thrive in a fast-paced environment

We are Looking for professionals specialized in the above and should have a full-time postgraduate degree/qualification MBA/PGDM preferably.

Basic English literature graduates with an aptitude for Social Media can also be considered

Contact Person:

Ajo Johnson

Contact No: 9916041487/08049064427

careers@hashconnect.in